Bichen Guan

Bichen Guan is Lecturer in Management and Organizational Behavior with research expertise in:

• Emotion regulation strategies in service occupations
• Well-being of aged care workforce
• Interpersonal trust in workplace relationships
• Psychometric assessment in talent management

Her work develops evidence-based approaches to support emotional management in high-stress professions. Industry collaborations include healthcare providers and professional service firms seeking to improve employee well-being and service quality.