Basel Khashab

Basel Khashab is an Assistant Professor (Academic) at Coventry University's CBL School of Management. He holds a PhD in Business Informatics from Henley Business School and specializes in Strategic Knowledge Management, Organizational Innovation, and Higher Education Technologies.

His research focuses on CRM systems in education, green innovation in SMEs, and post-pandemic technology adoption. Recent publications examine sustainable performance during crises and CRM frameworks for universities. He led a project on Academic Resources Planning Systems for assurance of learning in Oman (2021-2023).