Ahmad Rabaa'i

Dr. Ahmad Rabaa'i is a researcher in Information Systems with a PhD from Queensland University of Technology (2012). His work focuses on IS service quality, ERP systems, and information systems success models, with contributions to conferences like PACIS and ACIS. He has co-authored over 20 papers exploring topics such as social media value, cultural influences on IS perceptions, and enterprise systems in education sectors.

Education

• PhD in Information Systems, Queensland University of Technology (2012)

Research Interests

• Information Systems Service Quality
• ERP Implementation Challenges
• Social Media Analytics

His publications emphasize multi-dimensional constructs and empirical comparisons of IS success models, often addressing organizational and cultural factors in system adoption.