İBRAHİM YILMAZ

İBRAHİM YILMAZ is a Professor at the Faculty of Tourism, Nevşehir Hacı Bektaş Veli University, where he has held academic and administrative roles since 2003. He earned his PhD from Dokuz Eylül University in 2007 and has been actively involved in tourism research, education, and policy-making. His academic journey includes roles as Department Head, Vice Dean, and Head of Department.

Education:

• PhD (2007): Dokuz Eylül University, Tourism Management
• MSc (2003): Hacettepe University, Tourism Management
• BSc (1998): Erciyes University, Tourism and Hotel Management

Research Interests: Focuses on service quality in tourism, destination marketing, sustainable tourism development, tourism impacts on local communities, and tourism education. His work often integrates critical incident technique (CIT) and bibliometric analysis to evaluate tourist experiences and industry challenges.

Publications: Over 50 peer-reviewed articles and books on topics like destination competitiveness, ethical behavior in tourism, and service recovery strategies. Recent studies explore challenges faced by disabled tourists and the role of social media in tour guide performance.

Awards: Received the '2002 En İyi Yüksek Lisans Tezi Ödülü' for his master's thesis on service quality measurement in hotels.

Advising & Grants: Supervised over 20 PhD and master's theses on tourism management, stakeholder perspectives, and sustainable practices. Active in research projects addressing tourism policy, heritage management, and regional development.

Labs/Teams: Leads research initiatives in the Tourism Research Institute, focusing on applied tourism studies and interdisciplinary projects with international collaborators.