Dr. Mirou Jaana is a Full Professor and holds the RBC Financial Group Professorship in Health Care Systems at the Telfer School of Management, University of Ottawa. She teaches courses in health systems management, program evaluation, and health informatics. Education includes: B.Sc. - American University of Beirut M.P.H. - American University of Beirut Ph.D. - University of Iowa Health Informatics Certificate - University of Iowa Her research focuses on health informatics and healthcare management, including: Telehealth applications and impacts Electronic Medical Records implementation IT innovation in healthcare organizations Assistive technologies for older adults Digital health adoption patterns Management decision-making in health IT Her work bridges technological innovation with practical healthcare solutions, particularly for aging populations and chronic disease management. Publications focus on health technology implementation, telehealth efficacy, and gerontechnology, with recurring themes in: Electronic Medical Records optimization Telemonitoring for chronic conditions Technology adoption barriers among seniors Human-centered design in healthcare technology Healthcare disparities in technology access Awards & Honors: RBC Financial Group Professorship in Health Care Systems Research Funding & Projects: Secured substantial grants including: SSHRC: Assistive Technology in Long-Term Care ($260,079) SSHRC: IT Innovation in Long-Term Care ($281,500) SSHRC: IT Management in Senior Care ($71,027) AGEWELL: ARMM device implementation ($50,000) Projects examine technology implementation strategies, innovation processes, and management decision-making in healthcare settings. Collaborates with multidisciplinary teams across healthcare institutions, as evidenced by multi-author publications and technology implementation studies in hospital environments.










