Vatche Isahagian

Vatche Isahagian is a researcher with affiliations at Bentley University's McCallum School of Business in the Computer Information Systems department and IBM Research (Cambridge, MA and Yorktown Heights, NY). He completed his PhD in Strategic and operational services for workload management in the cloud from Boston University in 2013.

His research focuses on serverless computing, business process management, and the application of artificial intelligence in enterprise settings. He has published extensively on topics including Function-as-a-Service (FaaS), workflow automation, deep learning platforms, and cloud resource management. His work bridges theoretical computer science with practical enterprise applications, particularly in automating business processes through AI technologies.

Recent research shows a strong trend toward applying large language models to business process automation, with publications in 2023-2025 focusing on conversational interfaces for workflow generation, security policy automation using LLMs, and business process-specific foundation models. His work demonstrates how AI can be integrated into enterprise systems to improve efficiency and decision-making.

As a highly collaborative researcher, he has worked extensively with Vinod Muthusamy (54 joint publications), Yara Rizk (22), Aleksander Slominski (20), and Praveen Venkateswaran (17), among others. His research has been published in top venues including AAAI, KDD, Middleware, BPM, and IEEE conferences.

His contributions to serverless computing were particularly influential, with early work helping define the field through publications like 'The rise of serverless computing' (Communications of the ACM, 2019) and 'Serverless Computing: Current Trends and Open Problems' (2017). This foundational work helped establish serverless architecture as a significant paradigm in cloud computing.