Thomas Kohlborn

Thomas Kohlborn is an academic affiliated with Queensland University of Technology (QUT), specializing in Electronic Government and Information Systems. He completed his PhD in 2012 at QUT, focusing on service bundling in governmental portals. His research emphasizes improving public service delivery through innovative IT solutions, including one-stop portals, service-oriented architectures, and business process modeling. He has collaborated extensively with researchers like Axel Korthaus and Michael Rosemann on topics such as e-government channel selection, service bundling methodologies, and enterprise social networks.

Education:

• PhD in Information Systems, Queensland University of Technology, 2012

Research Interests: Kohlborn's work bridges theory and practice in e-government, focusing on:

• Design and evaluation of one-stop government portals
• Service bundling frameworks for public service efficiency
• SOA implementation in enterprise systems
• User-centric design of electronic government systems

Publications Overview: His 29+ publications span journals like Government Information Quarterly and International Journal of Electronic Government Research, with a focus on comparative studies of e-government portals, service quality assessment, and empirical evaluations of IT adoption in public sectors.

Grants & Collaborations: Involved in projects funded by organizations like the Smart Services CRC, focusing on service lifecycle management and business process improvement.