Susanne Mai

Susanne Mai serves as Head of Department at the Institute of Management and Leadership, Kalaidos University of Applied Sciences, where she is also a lecturer and program director. She oversees multiple continuing education programs including MAS FH in Learning & Transformation, MAS FH in Coaching and Consulting, and several CAS programs in Human Resources Development, Organizational Development and Consulting, Leadership and Personnel Psychology, and Business Psychology.

Her educational qualifications:

• Graduate in Business Administration
• MAS in Human Resource Development and Consulting
• Systemic organizational consultant and coach
• Certified Voice Coach

With over 20 years of professional experience, Mai specializes in Human Resource Management, Organizational Development, and Leadership. Her work emphasizes digital transformation in HR practices, individual career development, and solution-oriented professional growth. She integrates coaching methodologies with business psychology to foster organizational transformation.

Mai actively designs and delivers continuing education curricula while maintaining practical industry engagement, as demonstrated by her 2023 collaborative workhack with HR developer Ueli Zumkehr from «die Mobiliar» on digitalization in human resources development.