Soo-Haeng Cho

Soo-Haeng Cho is the IBM Professor of Operations Management and Strategy at the Tepper School of Business, Carnegie Mellon University. He holds a Ph.D. in Decisions, Operations, and Technology Management from UCLA Anderson School of Management, an M.S. in Mechanical Engineering from Massachusetts Institute of Technology, and a B.S. in Aerospace & Mechanical Engineering from Seoul National University.

His research spans Retail & Supply Chain Management, Innovative Operations (AI, digital platforms, autonomous vehicles), ESG, and Healthcare Operations. He has published over 30 papers in top journals like Management Science, Operations Research, and Manufacturing & Service Operations Management, with work focusing on topics such as platform fulfillment impacts, autonomous vehicle highway models, green technology regulation, and social responsibility in supply chains.

His recent 15 articles highlight trends in digital platform logistics, transportation-enabled services, and ethical operations. Keywords include Marketplace Dynamics, Smart Cities, Behavioral Economics, and Regulatory Compliance, with subfields spanning Supply Chain Integration, Algorithmic Bias, Green Tech Adoption, and Omnichannel Return Policies.

Scientific Awards include:

• INFORMS M&SOM Journal Best Paper Award (2022)
• INFORMS TIMES Best Working Paper Award (2019)
• William Pierskalla Best Paper Award (INFORMS Health Applications Society, 2014)
• Wickham Skinner Early-Career Research Accomplishments Award (Runner-Up, 2015)
• Lave-Weil Prize (Carnegie Mellon, 2013)
• Xerox/DTM Best Paper Award (ASME, 2001)
• Research Grant ($500,000) from Jewish Healthcare Foundation (2022)

He has served as faculty chair of the Tepper Health Care Initiative since 2020, chaired recruiting committees for experienced faculty (2024), and designed the Health Care Analytics MBA concentration. His teaching includes Operations Management (core MBA), Operations Strategy (elective), and Innovative & Sustainable Operations (doctoral).