Shih-Yi Chien

Shih-Yi Chien is an Associate Professor in the Department of Management Information Systems at National Chengchi University, Taipei, Taiwan. His research focuses on User Experience, Human-Robot Interaction, and Robotics, with applications in Information Behavior and Machine Learning.

• Education: Ph.D. in Information Sciences from University of Pittsburgh (2009–2017).
• Professional Experience: Assistant Professor (2018–2023), then Associate Professor (2023–present) at NCCU.

His research spans Explainable AI (XAI), Dementia Prediction, Fake News Detection, and Human-Automation Trust. Recent work includes cross-cultural studies on AI perception and neuromarketing applications in e-commerce robotics. Publications appear in Information Systems Frontiers, IEEE Transactions on Human-Machine Systems, and ACM/IEEE International Conference on Human-Robot Interaction.

Notable scientific awards include:

• 2024 Yushiu Creative Award (Silver)
• 2023 National Somatic Interactive Technology First Prize
• 2022 Fubon Life Insurance Thesis Excellence Award
• Multiple INFORMS/IEEE/HICSS conference recognitions

He has led research grants from Taiwan's National Science and Technology Council (MOST) on topics like human-multirobot cognitive processes and AI-driven high-age dementia care. Collaborative labs include the Ambient e-Services Laboratory and Digital Innovation & Management Research Lab at NCCU, focusing on smart contracts, human-robot collaboration, and digital sustainability.