معرفی
Nanna Møller Mortensen serves as an Associate Professor in the Department of Sociology and Social Work at Aalborg University's Faculty of Humanities and Social Sciences. Her academic profile centers on organizational sociology with a particular focus on co-production and collaborative governance in public sector settings. She maintains an active research profile with numerous publications and projects addressing contemporary challenges in public administration.
Her research interests encompass the organization of co-creation/co-production, user involvement in public services, hybrid roles and cross-pressures experienced by frontline professionals, new institutional theory, and collaborative evaluation forms. Dr. Mortensen has developed significant expertise in understanding how citizens and service users can be effectively integrated into both service design and evaluation processes, challenging traditional top-down approaches to public service delivery.
Analysis of her publication record from 2023-2025 reveals a strong thematic focus on the implementation challenges of co-production, particularly examining frontline professionals' experiences with conflicting demands. Her work increasingly addresses evaluation methodologies, proposing what she terms a 'fifth evaluation wave' where citizens become active co-evaluators of public services. This represents a significant contribution to both evaluation theory and public administration practice.
Dr. Mortensen has secured competitive funding for research projects, including the ERASMUS+ funded 'Solution By Inclusion' project (2020-2023) and research on cooperation between police districts and victim services (2020-2021). Her work demonstrates strong practical relevance while maintaining theoretical rigor, bridging academic research with public sector innovation.
Her academic activities include organizing conferences such as the 'Co-production and Co-creation of Public Services' event in 2024, delivering guest lectures internationally, and participating in panels addressing citizen involvement in service design. These activities demonstrate her standing as a recognized expert in her field with an expanding international network.
