MİNE HAKTANIR

MİNE HAKTANIR is an Associate Professor in the Faculty of Tourism at Eastern Mediterranean University (EMU), where she serves as a faculty member with an office in TH 303. She contributes actively to academic life through research, teaching, and graduate supervision.

Education:

• PhD in Performance Management in Hotels, Oxford Brookes University (2004)
• MA in Accounting and Financial Management, University of Essex (1995)
• BA in Management, Eastern Mediterranean University (1993)

Her research interests focus on hospitality and tourism management, particularly performance measurement, emotional exhaustion in service employees, customer-related stressors, and sustainable practices in hotels. She explores how job resources and personal evaluations affect employee well-being in high-stress service environments.

Her recent publications analyze emotional labor, customer aggression, and performance systems in hotels, reflecting a strong trend toward understanding human and organizational dynamics in hospitality. These works contribute to service management literature, especially in high-contact industries.

Scientific Awards:

• No awards listed in the provided text.

She has supervised numerous graduate students, including multiple PhD and Master’s candidates, both completed and ongoing. Her supervision spans diverse topics such as green performance in airports, hotel efficiency, and impacts of the COVID-19 pandemic on the hospitality sector. While specific grants are not mentioned, her extensive publication and thesis supervision record suggest active research engagement. She collaborates with scholars like Osman M. Karatepe and Peter Harris.

No specific lab or research team is mentioned in the text, but her work is closely tied to hospitality and tourism research at EMU.