Márcia R. C. Santos

Márcia R. C. Santos holds a PhD in Management and is a researcher at the Business Research Unit (BRU) and ISTAR-IUL, affiliated with Iscte-Instituto Universitário de Lisboa, Portugal. Her work focuses on Accounting, Tax, Risk Management, and Data Analytics, applied to nonprofit and for-profit sectors, particularly in Social Economy and Sustainability.

• Academic Ranks: Researcher
• Institutions: Iscte-Instituto Universitário de Lisboa, Instituto Politécnico de Setúbal (IPS), Instituto Politécnico de Santarém

Her research explores how data analytics enhances organizational decision-making, with a decade-long focus on social economy. She has published in journals like Public Management Review (IF=5.898) and Voluntas (IF=2.468), emphasizing nonprofit risk management and pandemic resilience. She also teaches at multiple higher education institutions since 2017.

Recent publications highlight AI-driven environmental management, VAT policy analysis, and circular economy applications. Awards include an Honourable Mention by CASES (2019) and a 2017 IMA grant for social economy research. She has co-authored books and a handbook chapter on pandemic financial capacity, disseminated via media and a free dashboard.

Scientific Awards:

• Honourable Mention by CASES (2019)

She guides five master’s students and contributes to academic committees, including the Workshop on Information and Communications Technology for Auditing and Accounting. Additionally, she works as a manager at Deloitte, leading multicultural teams and developing leadership skills.