Michela Arnaboldi

Michela Arnaboldi is a Full Professor of Accounting, Finance, and Control at Politecnico di Milano, affiliated with the Department of Management Economics and Industrial Engineering and the Polimi Graduate School of Management. She serves as Director of Institution and Public Administration at the latter, and coordinates Urbanscope, a lab focusing on analytics for decision-making. Her research explores analytics-driven decision-making in performance management and the impact of digital technologies on public/cultural institutions. She teaches courses like Advanced Performance Measurement and Case Study Methodologies.

Education: PhD in Management Economics and Industrial Engineering (Politecnico di Milano), MSc in Management Engineering. She has authored over 70 publications across peer-reviewed journals and conferences, focusing on social media analytics, public policy design, and cultural institutions' transformation. Her work bridges management control systems with digital innovation in public services.

Research interests span two core areas: 1) application of analytics in decision-making and performance management; 2) digital innovation's role in transforming public services and cultural institutions. Recent studies include pandemic-related behavioral analysis, museum digitization, and policy design using big data.

Her teaching spans accounting, control systems, and advanced methodologies for academic professionals. She has held academic roles since 2009, contributing to both education and research leadership in management disciplines.