Matthias Mitterlechner

Matthias Mitterlechner is a Senior Lecturer of Service Performance Management at the University of St. Gallen. His research focuses on performance management in healthcare organizations and integrated care systems. He holds an office at Büro 57-204, Tigerbergstrasse 9, 9000 St. Gallen, and can be reached via phone at +41 79 309 69 20. His work emphasizes optimizing service delivery in healthcare through systematic performance evaluation frameworks.

Research interests include:

• Healthcare operations management
• Integrated care pathways
• Service quality measurement
• Resource allocation in hospitals

Publications are accessible via the Alexandria Research Platform, though specific articles are not detailed here. No academic awards or grants are explicitly mentioned in the provided text.