Maryam Memar Zadeh

Dr. Maryam Memar Zadeh is an Associate Professor in Operations Management at The University of Winnipeg, affiliated with the Faculty of Business and Economics and the Department of Business and Administration. Her research bridges risk management and service operations, with a focus on healthcare and cross-functional contexts.

• Ph.D. in Business Administration, Ivey Business School, Western University
• M.Sc. in Production Engineering, KTH Royal Institute of Technology
• M.Sc. in Entrepreneurship and Innovation Management, KTH Royal Institute of Technology

Her research explores two primary streams: operational integrity in human-centered service systems and high-reliability leadership. She investigates how organizational compliance, risk mitigation, and service resilience can be enhanced in complex environments like healthcare.

Dr. Memar Zadeh’s recent publications examine social media’s impact on brand relationships, intentional noncompliance in healthcare operations, and applications of high-reliability principles to long-term care. These works highlight her interdisciplinary focus spanning operations, marketing, and healthcare technology.