معرفی
Dr. Marleen Voß is a researcher at the Chair of Information Systems and Business Process Management (Prof. vom Brocke) at the School of Business and Economics, University of Münster. Her work bridges human-AI interaction, trust, and business process design.
- University: University of Münster
- Department: Information Systems and Business Process Management
Her research focuses on enabling technologies for business processes, particularly AI-driven maturity models, trust frameworks, and privacy-centered design principles. She integrates flow theory and benevolence into process optimization.
Marleen's publications (2021–2024) emphasize AI maturity models, trust in AI, privacy in personalized systems, and benevolent process design. Her work spans journal articles and conference proceedings.
She supervises master's and bachelor's theses on topics like Human-AI Interaction and Process Thinking, and teaches seminars such as Flow Factory.
