Maria Inês E. Santo

Maria Inês E. Santo is an Invited Assistant Professor at ISCTE - Instituto Universitário de Lisboa and an Associate Researcher at CIES-Iscte (Center for Research and Studies in Sociology). She works as a Hospital Social Worker at ULSS José and serves as a Family Mediator in the Public Mediation Systems of the Directorate-General for Justice Policy (DGPJ). Additionally, she is the Coordinating Professor of the Postgraduate Program in Social Work in Health at IPPS-ISCTE and holds leadership roles in the Supervisory Board of the Order of Social Workers and the Portuguese Association for Integrated Care (PAFIC).

Education:

• PhD in Social Work from ISCTE
• Bachelor's Degree in Social Work from the Higher Institute of Social Service of Lisbon
• Postgraduate in Health Governance from ENSP
• Specialized training in Supporting Behavioral Change in Self-Management of Chronic Disease (Egas Moniz School of Health & Science)

Research Trends: Maria’s work focuses on care integration, hospital social work, and health governance, particularly in contexts involving chronic disease management, family mediation, and healthcare quality. Her publications emphasize the development of standardized tools (e.g., complexity scales) and the impact of accreditation on professional practices.

Advising and Grants: While specific student names are not directly linked to her profile in the provided texts, she is involved in postgraduate education and research projects like the CIRCE-JA (2023–2025), which adapts best practices for chronic illness care from Andalusia to Portugal.