Lo Siaw Ling

Lo Siaw Ling is an Associate Professor of Information Systems (Education) at Singapore Management University's School of Computing and Information Systems, serving as Pedagogy Mentor. She holds a PhD from University of Newcastle (2017) and teaches Digital Analytics Technology and Digital Business Transformation.

Research bridges educational technology, NLP, and crisis informatics. Key areas include AI-enhanced learning systems, educational data mining, and crisis information extraction from social media.

Publications focus on NLP applications in education and crisis management, particularly transformer-based models for actionability extraction (2023-2025). Recent work explores AI grading systems, doubt detection algorithms, and sentiment analysis for crisis events.

No documented scientific awards. Teaches analytics and digital transformation courses. No PhD advisees listed.

Develops educational technologies including doubt identification systems and learning analytics dashboards based on student reflections.