José Ramón Soler Fuensanta

Dr. José Ramón Soler Fuensanta serves as a Permanent Professor at the School of Tourism, Island Council Tourism University, specializing in tourism operations and management systems. He currently teaches core courses including Operations and Processes in Tourism Companies, Tourist Intermediation, Quality Management and Customer Service, and Environmental Economics in Tourism Spaces.

His academic credentials include:

• Doctor of Industrial Engineering (cum laude) from UNED
• Graduate in Science, Computer Science from Autonomous University of Barcelona
• Certified Information Systems Auditor (CISA)
• Certified European Expert in Quality Management (Spanish Quality Association)
• ISO 9001/14001/45001 Auditor certifications

Dr. Soler Fuensanta's research bridges industrial engineering and tourism economics, with concentrated expertise in hotel production systems, tourism quality management frameworks, e-commerce infrastructure, and data protection compliance. His work directly supports the Balearic Islands' primary economic sector through applied academic-industry integration.

Professional engagements include coordinating UNED's e-commerce extension courses (1999-2006), conducting international standard certification audits, and providing consultancy on hotel management systems, loyalty programs, and digital marketing strategies. His teaching portfolio spans three decades across Diploma, TEAT, and Bachelor's programs in tourism education.