Jerry Fjermestad
استاد · Electronic Customer Relationship Management (E-CRM)
New Jersey Institute of Technology (NJIT)معرفی
Professor Jerry Fjermestad is affiliated with the MT School of Management at New Jersey Institute of Technology (NJIT). His research focuses on Electronic Customer Relationship Management (E-CRM), Virtual Teams, Group Support Systems, and Strategic Decision Making. He has led NSF-funded projects on distributed collaboration technologies and published extensively in IS journals and conferences like HICSS and AMCIS.
- Education: Not explicitly stated in provided texts.
Key research interests include neuromarketing applications, distributed workforce challenges, and cybersecurity in E-CRM. Recent work combines neuroscience techniques with consumer preference prediction. He has co-authored over 97 publications and secured federal grants totaling millions in funding.
Media coverage highlights his work on brainwave-based consumer insights (2024) and global software team management (2009-2014). Notable collaborations include projects on hypermedia collaboration tools (NSF 1998-2003) and distributed project management frameworks.
- Grants: Two NSF grants (1998-2003) focused on collaborative technologies and distributed systems.
- Awards: Scopus h-index 22, 2,236 citations.
His advisory work spans strategic decision-making frameworks and future of work models. Active in academic service, he has organized minitracks on cognitive neuroscience in IS and E-CRM at major conferences.
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