Jennifer Jackson

Jennifer Jackson is an Assistant Professor and Undergraduate Engagement Coordinator at the University of Illinois at Chicago (UIC) Library. She holds a Master's of Library and Information Science and a Bachelor's of Fine Arts from the University of Illinois at Urbana-Champaign. Her work focuses on improving undergraduate student success through holistic academic, emotional, and cultural support, particularly for marginalized populations. As Chair of UIC's Chancellor's Committee on the Status of Persons with Disabilities (CCSPD), she advocates for disability inclusion. Her research explores student engagement, belonging, and library program effectiveness during crises like the pandemic.

Key initiatives include co-designing UIC's Undergraduate Engagement Program, which integrates equity-centered approaches. She has contributed to studies on student needs, pandemic impacts on engagement, and library instruction strategies for writing programs. Her work emphasizes practical solutions for library collections marketing, student worker roles, and interview process reforms for accessibility.

Publications span academic librarianship journals and focus on student success frameworks, crisis management in education, and inclusive practices. She has collaborated on projects addressing first-year student transitions and library resource utilization strategies.