Hayfa ZGAYA

Hayfa ZGAYA serves as a Lecturer at ESPRIT University's Scientific City campus, maintaining her office in room S3.13 and actively contributing to the OSL research team. Her academic role centers on advanced research supervision within healthcare operations and environmental systems.

Her research focuses on applying operations research methodologies to optimize critical healthcare infrastructure, particularly in hospital emergency departments. Key areas include patient scheduling algorithms, dynamic care task orchestration, and data-driven emergency management systems. She also investigates environmental health preservation through smart air quality indicator development, bridging operational efficiency with public health outcomes.

Dr. ZGAYA has supervised four doctoral theses demonstrating her expertise in healthcare optimization:

• Faiza Ajmi (2021): Self-adaptive agent systems for inter-hospital patient scheduling
• Khouloud Fakhfakh (2019): Real-time care task orchestration in emergency settings
• Idriss Jairi (2022): Data intelligence frameworks for emergency department management
• DIARY (2025): Environmental health preservation through smart air quality systems

Her work consistently addresses systemic inefficiencies in healthcare delivery while expanding into environmental health applications, reflecting interdisciplinary problem-solving approaches that integrate computational intelligence with practical healthcare challenges.