Hao Shuai

Hao Shuai serves as Assistant Professor at the School of Business, Southern University of Science and Technology (SUSTech), where he has been teaching since 2023. His research bridges operations management with practical applications in healthcare, technology, and business systems.

His educational background includes:

• PhD in Operations Management, University of Illinois at Urbana-Champaign (2017-2023)
• Bachelor of Applied Physics, University of Science and Technology of China (2013-2017)

Dr. Hao's research program focuses on empirical investigations in healthcare operations management, examining how digital platforms transform service delivery systems. His work extends to financial technology applications and human-computer interaction within business contexts, employing advanced methodologies including causal inference and machine learning. This interdisciplinary approach combines his physics background with business analytics expertise.

As a new faculty member at SUSTech, Dr. Hao contributes to the university's mission of innovation in Shenzhen's dynamic economic environment. His research addresses contemporary challenges in service operations where technology intersects with human behavior and organizational efficiency.