معرفی
Hafiza Rasool serves as Lecturer at University College Birmingham's Department of Hospitality and Tourism, bringing industry experience from family travel business and Marks & Spencer retail operations.
Holds MA (Merit), PG Dip in Education, Cert Ed, and BA (Hons) Employee Relations & Management. Aurora Management & Leadership certified with professional memberships in Institute of Hospitality and CiPD.
Research explores AI applications in education, sustainable leadership practices, cross-cultural management challenges, and ethical frameworks for hospitality businesses. Completed Digital Tourism Think Tank Sustainability Leadership Programme.
Teaches modules including Human Resources for Hospitality Managers, Sustainability & Ethics in Events, and Cross Cultural Management. Supervises research projects and serves as placement mentor.
