Gal Smitizsky

Gal Smitizsky serves as an Assistant Professor in the Department of Operations, Information and Decisions at The Wharton School, University of Pennsylvania, with his office located in Jon M. Huntsman Hall, Philadelphia. His academic work bridges theoretical frameworks with real-world business applications across digital platforms and emerging technologies.

Dr. Smitizsky's research centers on Operations Management, Information Systems, and Decision Sciences, with specialized focus on technology-society interactions. He investigates critical issues including safety dynamics in gig economies, AI-driven educational transformations, and customer engagement optimization through digital innovation. His work consistently addresses gender implications in platform design and behavioral responses to technological interventions.

Recent contributions featured in Knowledge at Wharton highlight three key domains:

• Analysis of Uber's women-only ride option and its impact on safety perceptions in ride-hailing markets
• Technology strategies for enhancing hospitality experiences through Resy's platform (an American Express company)
• Educational implications of unrestricted AI access for student motivation and learning outcomes

Professional correspondence is maintained through his primary university email address, reflecting active institutional engagement.