معرفی
Furkan ARICI serves as a full-time Lecturer and current Department Head of Management and Organization at Küre Vocational School, Kastamonu University, Turkey, where he has been employed since 2012. His leadership roles include Department Head (2013-2016, 2018-present) and Deputy Department Head (2016-2018).
His academic credentials feature a PhD in Business Administration from Kastamonu University (2018), Master's degree in Finance from Sakarya University (2007), and Bachelor's degree in Business Administration from Selçuk University (2002). Additional qualifications include multiple English proficiency certifications (YÖKDİL, YDS, ÜDS).
Specializing in Service Marketing, Sales Management, and Consumer Behavior, his research examines customer satisfaction dynamics, organizational performance metrics, and service recovery frameworks within Turkish business contexts. His work bridges theoretical marketing principles with practical logistics applications.
His publication portfolio demonstrates consistent focus on business administration themes, with recent works analyzing organizational performance in regional case studies and evaluating customer satisfaction determinants. These contributions highlight methodological rigor in social science research applied to vocational education contexts.
As Department Head, he oversees curriculum development for the Logistics Program while teaching 85+ courses including Logistics Principles, Container and Port Management, Marketing, and Electronic Commerce. His instructional scope spans foundational business concepts to specialized logistics systems across associate and bachelor's degree programs.
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