Francesco Provenzano

Francesco Provenzano is a Lecturer in Human Digital Interaction and Design for Digital Retail at Politecnico di Torino, with additional roles as a Contract Professor at the ISTUD Foundation. His work bridges strategic design, user experience (UX), and inclusive digital solutions across finance, healthcare, automotive, and cultural sectors.

• Department of Architecture and Design (DAD), Politecnico di Torino
• Host of Design Dialogues Days festival since 2020, focusing on digital, inclusive, and service design
• International Judge for CSS Design Awards since 2018

Research emphasizes human-centered design, integrating methodologies like Double Diamond and Design Thinking. Key areas include:

• Digital Service Design
• Accessibility Standards (ADA, WCAG, Stanca Law)
• Service Design for Public Sector Ecosystems
• Inclusive UI/UX Frameworks

His publications analyze digital accessibility legislation, stakeholder mapping in service design, and UX portfolio effectiveness. Teaching spans courses on Human Digital Interaction and Design for e-commerce at Politecnico di Torino, plus User Experience for Inclusive Design at ISTUD Business School.

He supervises student theses on topics like:

• Fashion E-commerce Sustainability (Virginia Lugli)
• Education System Innovation (Mariaserena Di Giovanni)
• Inclusive Dating Platforms (Elisa Luisi & Enrica Falletti)

Professional activities include:

• Organizing UXplore portfolio reviews
• Coordinating Design Dialogues Days workshops and hackathons
• Consulting on digital accessibility and inclusive design strategies