Felesia McDonald

Felesia McDonald is an Adjunct Professor at Kent State University's College of Communication and Information, teaching in the Online Master of Science in User Experience program. She is also a Senior Manager of UX Design at Optum, UnitedHealth Group, and a freelance web designer for small businesses and non-profits.

• MS in User Experience Design (UXD) from Kent State University (2014)
• Diploma in Web Design from The Art Institute of Pittsburgh

McDonald's research and professional focus includes user experience strategy, holistic design thinking, and integrating artificial intelligence into UX workflows. She emphasizes empathy, client interaction, and stakeholder communication.

Professional roles and projects:

• Co-founder of a nonprofit design program offering coding and leadership workshops for middle/high school girls
• Board member of UXPA Cleveland
• UX design mentor at Optum
• Freelance web designer for Lock Haven University and non-profits like CAAO