Emma Reardon

Emma Reardon is a Professor and Head of the Department of Hospitality, Tourism and Leisure Studies at the Faculty of Business and Hospitality, Technological University Dublin. Her research focuses on hospitality management, quality systems, and operational excellence in the hotel industry.

• PhD in Philosophy from Technological University Dublin

Her recent work explores disintermediation in MICE distribution channels, economic aspects of quality management, and lean service delivery in Irish hotels. She contributes to academic discourse on systems thinking and sustainable practices in tourism.