Eileen M. Van Aken

Eileen M. Van Aken is a Professor and Department Head in the Department of Industrial and Systems Engineering at Virginia Tech's College of Engineering. She holds a Ph.D. (1995), M.S. (1991), and B.S. (1988) in Industrial and Systems Engineering from Virginia Tech. Her research focuses on performance measurement systems, lean work systems, and organizational improvement methodologies, with particular emphasis on Kaizen event effectiveness, nonprofit performance frameworks, and military organizational dynamics.

Key professional roles include Editor of Engineering Management Journal (2012-present), ABET Evaluator, and Fellowships in IISE, ASEM, and the World Academy of Productivity Sciences. Recent research projects include studies on lean management in local governments, digital engineering metrics, and nonprofit performance measurement systems. She has led over 20 sponsored research initiatives, including studies funded by the Belgian Armed Forces, National Science Foundation, and Danaher Corporation.

• Education: Ph.D. & M.S. in Industrial and Systems Engineering (Virginia Tech, 1995/1991), B.S. Industrial Engineering (Virginia Tech, 1988)
• Research Projects: Kaizen sustainability (NSF), military learning organizations (Belgian Armed Forces), and enterprise transformation frameworks
• Professional Roles: IISE Fellow (2014), ASEM Fellow (2010), Technical Vice President of Institute of Industrial Engineers (2012-2015)

Publications emphasize Kaizen event success factors, lean healthcare systems, and nonprofit performance measurement. Her work bridges theoretical frameworks and practical applications in organizational performance improvement across industries and military contexts.