Danqi Luo

Danqi Luo is an Assistant Professor of Innovation, Technology and Operations (ITO) at the Rady School of Management, University of California, San Diego. Her research focuses on understanding patients' and physicians' behavior in healthcare delivery systems, leveraging operations management, causal inference, and machine learning techniques to optimize decision-making processes.

• Ph.D. in Operations, Information & Technology from Stanford Graduate School of Business
• Bachelor's degrees in Mathematics and Physics from Bryn Mawr College

Her work addresses critical challenges in healthcare operations, including a project during her Ph.D. that developed an online wait time provision system using electronic medical records and machine learning. This system, implemented at San Mateo Medical Center, reduces delays for high-acuity patients by dynamically prioritizing care.

Her research spans healthcare operations, behavioral operations management, and data-driven decision-making under uncertainty, offering actionable insights for improving efficiency in service delivery systems.