معرفی
Prof. Cornelia Schön serves as Professor and Chair of Service Operations Management at the University of Mannheim Business School, where she also directs the Mannheim Executive MBA Program. Her expertise bridges operations research with practical business applications, focusing on data-driven decision support for complex service environments.
Her academic foundation includes:
- Ph.D. and Habilitation from Karlsruhe Institute of Technology (KIT)
- Diploma in Industrial Engineering
- MBA from UMass Boston
Schön's research centers on quantitative methods for service operations management, with emphasis on revenue management (dynamic pricing, assortment optimization), service design (simultaneous product-process development), and sustainable operations (green product design, servicizing). She integrates operations research with cross-functional value creation, addressing real-world challenges in retail, transportation, and financial services through data-driven modeling.
Recent publications reveal consistent focus on machine learning-enhanced assortment optimization, airline/railway scheduling under uncertainty, and sustainability integration in product design. Her work demonstrates strong industry applicability, particularly in transportation logistics and consumer-facing service sectors, with growing emphasis on ESG factors in operational decision-making.
No scientific awards for Prof. Schön were documented in the source materials.
Schön actively supervises doctoral researchers including Fabian Strohm (service process design), Marius Krömer (airline crew scheduling), Niloufar Sadeghi (assortment optimization), and Oliver Vetter (product pricing), while mentoring master's students like award-winning Jan-Hendrik Büscher (ESG in bank risk management). Her research receives industry collaboration funding and addresses practical implementation through application-driven projects.
The Chair maintains an active research ecosystem with dedicated research assistants and administrative support, facilitating collaborative projects that translate theoretical models into operational solutions for partner organizations.
