Carolin Freier

Prof. Carolin Freier is a Professor at the Technical University of Nuremberg Georg Simon Ohm, specializing in social work, welfare state research, and digitalization in social services. Her research focuses on the intersection of technology and social work, particularly in areas like AI-driven educational tools, activation policies in public employment services, and challenges posed by digital transformation in social welfare sectors. She has published extensively on topics including labor market activation, social participation, and work-related health issues.

Her teaching areas include theories and methods of social work, digital social work practices, and empirical research methodologies. Notable contributions include the book series on digitalization in social services and studies on the role of trust in activation policies. She has led projects like the 'Smart Inklusion' initiative for homeless populations and the 'Mach es einfach' employment service innovation.

Freier's work emphasizes sustainable labor market integration, exploring how frontline professionals navigate policy frameworks. She has collaborated with institutions like the German Federal Employment Agency (BA) and IAB on studies about jobseeker interactions and innovative counseling practices. Her research bridges theoretical insights with practical applications, addressing both the opportunities and risks of digital transformation in social work.