Carol J. Smith

Carol J. Smith is an Adjunct Instructor at Carnegie Mellon University's Human-Computer Interaction Institute (HCII) and a Research Scientist at the Software Engineering Institute (SEI). She focuses on improving the design of AI/ML systems through UX and HCI methods to build trustworthy technologies. Her work emphasizes ethical AI, user trust, and human-AI collaboration.

Research Interests:

• Trustworthy AI systems
• Ethical design of AI
• User experience (UX) in AI development
• Bias mitigation in machine learning
• Human-AI teaming frameworks

Awards:

• 2023: Listed among 100 Brilliant Women in AI Ethics™
• 2021–2025: ACM Distinguished Speaker

Labs/Teams:

• Software Engineering Institute (SEI)
• HCII's AI Ethics and Trustworthiness Research Group