معرفی
Anna Viljakainen is a Postdoctoral Researcher in the Department of Design at Aalto University, Finland, affiliated with the Encore research group. Her work integrates design thinking with systemic approaches to address sustainability challenges in urban and industrial contexts.
Her research centers on sustainable service ecosystems, with emphasis on Industry 5.0 transitions and urban energy systems. Key themes include designing meaningful work in future industries, steering sustainability transitions within municipalities, and developing conceptual frameworks for Positive Energy Districts. She employs service design methodologies to explore co-creation, human-centric innovation, and long-term impact assessment in complex socio-technical systems.
Analysis of her 2023-2025 publications reveals a strong trend toward urban-scale sustainability interventions, particularly examining cities as platforms for energy transitions. Her work bridges theoretical frameworks with practical applications in municipal services, demonstrating consistent focus on systemic change through service ecosystem lens. Earlier research extends to media innovation, highlighting longitudinal expertise in servitization and value co-creation.
As an active member of Aalto University's Encore research group, she contributes to interdisciplinary projects focused on service design in complex systems, with particular attention to climate resilience and human-centered industrial transformation.



