Ann Bisantz

Ann Bisantz is the Vice Provost & Dean of Undergraduate Education and a SUNY Distinguished Professor in the Department of Industrial and Systems Engineering at the University at Buffalo. Her research focuses on cognitive engineering, human factors in healthcare, and decision-making systems in complex environments. She leads projects analyzing human-machine interaction, emergency medicine workflows, and the design of health IT systems.

• Education: PhD in Industrial Engineering
• Key Affiliations: School of Engineering and Applied Sciences

Her research integrates cognitive systems engineering principles to improve healthcare safety, surgical team communication, and emergency department workflows. Notable projects include developing electronic health record displays for clinicians and studying trust in AI-driven medical decision support systems.

Recent work emphasizes resilience engineering in healthcare, analyzing how systems can better anticipate and adapt to failures. Her articles explore automated driving safety, robot-assisted surgery communication, and mental health crisis support apps.

• Awards: SUNY Distinguished Professor designation

Grants include funding from NSF, AHRQ, and the Department of Homeland Security. She has supervised numerous UB students in research projects addressing healthcare system challenges. Her work also extends to educational equity, applying systems approaches to support underrepresented minorities in STEM.