Sam Yam is a Professor and Head of the Management & Organisation Department at the National University of Singapore's (NUS) Business School. He holds the Jardine Cycle & Carriage Professorship and serves as Associate Dean. His research spans strategy, organisational behaviour, applied psychology, ethics, and human-technology interaction. Yam has contributed to over 125 publications, focusing on AI ethics, workplace dynamics, and cross-cultural management. He explores topics like robot replacement effects, abusive supervision, and financial anxiety's intergenerational impacts. His work bridges psychology, ethics, and organisational theory, addressing contemporary challenges in automation, leadership, and human-AI collaboration. Appointments: Head of Management & Organisation (2022–present), Joint Appointment in Arts & Social Sciences (2023–present). Key Research Themes: Future of work, human-technology interaction, ethical leadership, and Machiavellian dynamics. Notable Contributions: Multimodal ADHD diagnostics, leader biases toward robot-using employees, and cultural impacts on team performance. Yam’s interdisciplinary approach integrates psychology, technology, and management, addressing societal issues like AI ethics and workplace automation. His research frequently appears in top journals like the Journal of Management and Annual Review of Organizational Psychology .
Clemens Otto is a Full-time Associate Professor of Finance at the Lee Kong Chian School of Business, Singapore Management University. He holds a Ph.D. (Finance) from London Business School (2012), an M.Res. (Finance) from London Business School (2009), and a CEMS Master (International Management) and Dipl.-Kfm. (Business Administration) from the University of Cologne and HEC Paris (2006). His research focuses on Financial Contracting, Corporate Disclosure Practices, Behavioral Finance, and Strategic Investment Decisions. Key research interests include analyzing how disclosure policies impact capital markets, the behavioral drivers of corporate investment, and the effects of regulatory frameworks on firm behavior. His work integrates theoretical finance with empirical evidence from supply chains, healthcare disclosures, and debt markets. Notable awards include the Michael J. Brennan Award (2022) and the SAC Capital Ph.D. Award (2012). His publications span journals such as the Review of Financial Studies , Management Science , and The Accounting Review . Current research explores disclosure externalities in supply chains and the strategic implications of peer disclosures in clinical trials. Prof. Otto has been affiliated with SMU since 2017, advancing through roles from Assistant Professor (2017–2021) to his current position. His expertise aligns with SMU’s strategic priorities in Asia-focused finance and sustainable living through informed corporate governance frameworks.
Xiaoyue Shan is an Assistant Professor of Economics at the National University of Singapore (NUS), located at 1 Arts Link, AS2 #05-36. She holds a Ph.D. in Economics from the University of Zurich (2021) and previously conducted postdoctoral research at the Wharton School of the University of Pennsylvania. Her research focuses on labor economics, behavioral/experimental economics, and gender economics, employing experimental and quasi-experimental methods to study topics like gender disparities, discrimination, social interactions, and skill development. Her work explores how peer groups influence personality traits (e.g., conscientiousness, competitiveness), discrimination mechanisms in labor markets, and the impact of policies on gender dynamics. Notable studies include examining sequential spillover effects in resume evaluations and analyzing pension systems' effects on child investment in China. Teaching interests align with her research, emphasizing behavioral and experimental economics. She is reachable at x.shan@nus.edu.sg .
Prof Kulwant Singh is a Professor of Strategy and Policy at the NUS Business School, National University of Singapore. His research focuses on strategy, management, organizational behavior, applied economics, and business systems in regional and global contexts. He holds a permanent academic appointment since January 2022. Teaching philosophy emphasizes contextualizing content for Singapore/Asia-Pacific business environments through case studies and combining theoretical frameworks with practical applications. He prioritizes interactive seminars to enhance student engagement and theoretical understanding in strategy education. Research interests include corporate diversification strategies, political ties' impact, alliance portfolio management, institutional transitions, and innovation dynamics in emerging markets. His work bridges universal strategic theories with Asia-specific business practices. Award-winning contributions include developing teaching materials for regional business contexts and advancing understanding of strategic competition in complex environments. Active in academic leadership through conference organization and editorial roles in strategy research.
Tan Chuan Hoo is an Associate Professor (tenured) and Deputy Head of the Department of Information Systems and Analytics at the National University of Singapore's School of Computing. With a distinguished academic career spanning multiple continents, he brings expertise in digital transformation, healthcare informatics, and enterprise systems to his teaching and research. His educational background includes: B.Sc. (1st Class Honours, National University of Singapore) M.Sc. (Accelerated, National University of Singapore) Ph.D. (National University of Singapore) Professor Tan's research focuses on digital transformation, particularly designing, deploying, and evaluating technological innovations. His work centers on two critical areas: digital commerce (provision of digital services such as online shopping aids) and digital organization (ensuring operational efficiency and performance). His research has significant implications for healthcare institutions, corporations, and crisis preparedness and response organizations. He conducts comprehensive analyses using various scientific methodologies including field experiments and mixed methods to understand how digital technologies reshape business operations and enhance societal well-being. His publication record shows a consistent focus on information systems, with recent articles (2020-2025) emphasizing healthcare informatics, digital transformation, and open innovation. His work demonstrates a clear trajectory toward understanding how technology intersects with organizational effectiveness and societal implications, with increasing attention to healthcare applications and digital crisis management. Professor Tan has received numerous prestigious awards for his contributions to the field: Faculty Teaching Excellence Award, NUS (2024, 2017) Information Management Research Award, China Information Economics Society (2023) Reviewer Hall of Fame, Journal of AIS (2020) Outstanding Associate Editor Award, MIS Quarterly (2016) Best Reviewer Award, Journal of AIS (2016) INFORMS ISS Design Science Award (2013) Honorable Mention, Journal of AIS (2015) He has successfully advised PhD students and collaborated with public and private entities on research projects. His editorial service as Associate Editor for Information Systems Research and MIS Quarterly, along with board memberships at other leading journals, demonstrates his significant influence in the field. Professor Tan has secured research grants supporting projects on digital crisis preparedness, disaster response technology, and healthcare digitalization. His research group focuses on understanding how technology can be designed and implemented to support organizations in crisis situations, enhance healthcare services, and improve digital commerce. Current projects include examining digital crisis management, technology for disaster response, and the digital transformation of healthcare services.
Thompson S.H. Teo is a Professor in the Department of Analytics and Operations (DAO) at the National University of Singapore (NUS) Business School. He holds editorial roles in top journals including European Journal of Information Systems, International Journal of Information Management, and Communications of the AIS. His research spans information systems strategy, business-IT alignment, e-commerce, sustainability, and AI's societal impacts. With over 200 publications, he ranked #143 globally in 2023 among business scientists (research.com) and was recognized in Stanford's top 2% global scientists (2021-2023). Awards include the Best Associate Editor Award (2017) and AIS Distinguished Membership. Thompson's research interests include IT adoption, cyberloafing, supply chain digitalization, and green innovation. He teaches courses on innovation, Industry 4.0, and strategic IT at undergraduate, masters, and executive levels. Notable contributions include frameworks for commute experience analysis and AI adoption market signals. His work bridges theory and practice, addressing challenges in sustainability, organizational behavior, and digital governance. Affiliations: NUS Business School, Distinguished Editorial Advisory Board (IJoIM), Senior Member (INFORMS) Grants & Leadership: Extensive editorial leadership, supervised China Scholarship Council PhD students, and executive programs on innovation design thinking. Key Contributions: Over 270 publications, four co-edited books on IT/e-commerce, and policy-relevant studies on environmental regulations and green tech adoption. His research often employs mixed methods (e.g., QCA for corruption analysis, PLS-SEM for cyberloafing models) and addresses global issues like fake news mitigation via ChatGPT and pandemic-era customer engagement in short videos.
Zhaoli Song is an Associate Professor at the Department of Management and Organisation within NUS Business School, Singapore. His research bridges behavioral genetics with organizational behavior, focusing on leadership, AI in the workplace, cross-cultural management, and work-family dynamics. PhD in Human Resources and Industrial Relations (2004), University of Minnesota Master in Statistics (2004), University of Minnesota Master in Applied Psychology (1999), Chinese Academy of Sciences Bachelor in Optics (1995), Sichuan University Dr. Song pioneered molecular genetics applications in management research, achieving media recognition in Economist and Washington Post . His work spans AI strategy formulation, pandemic scenario modeling, and team innovation across Asia. He has taught organizational behavior, HRM, and research methods at undergraduate, Master's, EMBA, and executive levels. Recent publications analyze AI adoption frameworks, emotional dynamics in leader-member exchanges, and genetic determinants of creativity. He served as Academic Director for NUS Asian Pacific EMBA (Chinese) program (2013-2017), demonstrating educational leadership alongside scholarly contributions.
Jochen Wirtz is the Vice Dean of MBA Programmes and Professor of Marketing at the National University of Singapore (NUS Business School). He holds a Ph.D. in services marketing from the London Business School and has held leadership roles, including founding director of the UCLA–NUS Executive MBA Programme and member of the NUS Teaching Academy. His research focuses on service management, intelligent automation, AI, and corporate digital responsibility. A globally recognized authority, he has authored over 20 books, including Services Marketing: People, Technology, Strategy (9th ed.) and Intelligent Automation , with translations in 26+ languages. His awards include the Christopher Lovelock Career Contributions Award (AMA) and the Academy of Marketing Science’s Outstanding Marketing Teacher Award. He advises international firms like Accenture and KPMG and is involved in start-ups such as Dataswyft and TranscribeMe. His work emphasizes ethical AI, service robots, and cost-effective excellence, contributing to both academic research and industry practice. Wirtz’s research spans service robots, platform economies, and luxury services. His recent studies explore generative AI’s impact on service encounters, corporate digital responsibility, and B2B customer experience strategies. He actively engages with industry through consulting, keynote speaking, and executive education.
Grace Lim is an Assistant Professor in the Department of Management at the Nanyang Business School, Nanyang Technological University, Singapore. Her research focuses on inclusion, diversity, and the empowerment of disadvantaged employees in organizations, particularly those from lower social class backgrounds and women. Education: Ph.D. in Business (Organizational Behavior and Human Resources), Singapore Management University B.Sc. in Psychology, National University of Singapore Her research employs a range of methodologies, including field surveys, experiments, archival data, and qualitative methods, to ensure robust and generalizable findings. She investigates how individuals can exercise agency to overcome structural disadvantages in the workplace, contributing to the fields of organizational behavior, human resources, and social psychology. Her recent publications reflect a strong trend in studying diversity, inclusion, and equity, with a focus on social class, gender, leadership, and employee well-being. The research spans interdisciplinary themes, integrating insights from psychology, management, and sociology to understand workplace dynamics. Scientific Contributions: Published in top-tier journals such as Organizational Behavior and Human Decision Processes and Academy of Management Annals Research on social class, gender, inclusion, and leadership has been influential in shaping organizational practices Dr. Lim is actively involved in advancing knowledge in organizational behavior and human resources. She has not supervised any listed students yet but continues to contribute through impactful research and academic engagement. She is a member of the Centre for Leadership and Cultural Intelligence at NTU, collaborating on initiatives related to cultural intelligence and inclusive leadership.
Lohsnah Jeevanandam is a Senior Lecturer at the National University of Singapore, serving as Director of the Clinical Programme and Graduate Clinical Admissions Coordinator. Education: Doctor of Clinical Psychology (D.Clin.Psych) from the University of Queensland Bachelor of Arts with Honors (BA Hons) from the University of Sydney Her research specializes in developmental disabilities, dual diagnosis, behavioral modification, and parenting programmes. She has published on Singapore-specific applications including sexuality development in intellectual disability contexts, ethical frameworks for psychological practice, and PERMA model applications in organizational settings. Her 2021 publications demonstrate interdisciplinary integration of clinical psychology with positive psychology and ethics, emphasizing culturally relevant approaches in Singaporean contexts and human resources applications.
YUE Heng is a Full-time Professor of Accounting at Singapore Management University (SMU), holding dual roles as Director of the SMU-ZJU Doctor of Business Administration (Accounting & Finance) Program and Programme Director of the SMU Tsinghua Joint Master of Science in CFO Leadership. He joined SMU in 2015 after teaching at Peking University, where he earned his Bachelor's degree in Management from the Guanghua School of Management. He holds a PhD in Accounting from Tulane University's Freeman School of Business. His research focuses on corporate governance, earnings management, voluntary disclosure in emerging markets, and capital market dynamics. Notable contributions include studies on tunneling through intercorporate loans, political corruption impacts on reporting quality, and cultural influences on corporate risk-taking. His work has been published in top journals like the Journal of Financial Economics and The Accounting Review . Honors include the Liyining Research Award (2013) and the ICBC Economic Scholar Award (2011). He advises doctoral students in accounting and has contributed to curriculum development in executive education programs. His current research explores green transition challenges, audit quality in anti-corruption contexts, and information asymmetry in emerging markets. Key Research Themes: Corporate Governance Failures, Financial Transparency, Political Economy of Accounting, Emerging Market Financial Systems Teaching Areas: Advanced Financial Accounting, CFO Leadership, Financial Statement Analysis
Daniel J McAllister is an Associate Professor at the National University of Singapore Business School , Department of Management and Organisation. His research explores interpersonal relationships in organizations , with particular emphasis on social emotions , trust dynamics , and their implications for organizational citizenship behavior and ethical leadership . He has published extensively in top-tier journals such as Academy of Management Review, Journal of Applied Psychology, and Academy of Management Journal. Academic Focus: Organizational Behavior, Trust/Distrust, Workplace Emotions Teaching Interests: Technical Knowledge, Practical Application, Ethical Decision-Making Key Courses: MNO2007 (Undergraduate), BMA5004A (MBA), MNO6012A (PhD) McAllister's research spans workplace underdog trajectories, awe in leadership, abusive supervision, and cross-cultural management in China. His work examines how emotions like contempt, envy, and schadenfreude influence organizational outcomes. He emphasizes creating a safe learning environment that integrates theoretical knowledge ( technical ), real-world application ( practical ), and ethical judgment ( wisdom ). McAllister has received consistently positive student feedback for his engaging teaching style , with recent evaluations highlighting improvements in time management and practical relevance. He distributes course materials post-class and avoids rote memorization, prioritizing conceptual understanding. His 2025 work on workplace underdogs and awe-driven leadership continues to shape contemporary organizational theory.
Anand Mohan RAMCHAND is an Associate Professor (Educator Track) and Assistant Dean (Industry Relations) at the School of Computing (SOC), National University of Singapore (NUS). He also holds a Senior Lecturer position. With a Ph.D., M.Sc., and B.Sc. (Honours) in Information Systems/Computer Science from NUS, his research focuses on digital transformation, business model innovation, and IT-driven social change. He has received over 10 teaching awards and maintained the NUS Teaching Excellence Honour Roll from 2011-2016. Ph.D. (Information Systems, NUS, 2012) M.Sc. (Information Systems, NUS, 2004) B.Sc. (Computer Science & IS, NUS, 2001) His research explores digital enablement of organizations and social change through case studies in healthcare, libraries, and enterprise systems. Recent work examines clinical management systems, knowledge management communities, and ubiquitous computing impacts. His publications span healthcare informatics, organizational learning, and mobile technology trends in Asia. Awards highlight his teaching excellence across NUS faculty and university levels. He coordinates Advanced Topic Academic Program (ATAP)/Student Innovation Project (SIP) initiatives. His professional roles bridge academia-industry collaboration through SOC's strategic initiatives.
Associate Professor Lucy Chen is a faculty member at the NUS Business School , National University of Singapore, specializing in the Department of Analytics & Operations. With over 15 years at NUS, she bridges operations management and business analytics in her teaching and research. PhD and MSc in Operations Management from Cornell University Her research explores inventory management , supply chain dynamics , and the intersection of operations-marketing . Recent work investigates corporate behavior around quarterly targets, including publications like Supply Chain Performance with Target-Oriented Firms . She employs immersive teaching methods such as supply chain simulations and role-playing games to engage students. Lucy's Google Scholar profile reveals 15 years of contributions spanning: Strategic inventory optimization Behavioral aspects of supply chain decision-making Co-opetition models in service clusters Impact of financial turbulence on operations Cultural influences on inventory behavior Architectural innovations in balanced ordering systems In 2022, her research on target-oriented firms demonstrated how operational adjustments benefit trading partners more than focal companies. She actively mentors students in operations/supply chain management , emphasizing skill transferability to sectors like banking analytics and logistics consulting.
Benjamin Lee is a Senior Lecturer of Accounting and Director of Student Matters at the School of Accountancy, Singapore Management University. He serves as an SMU-X Academic Champion, driving experiential learning initiatives and promoting AI integration in accounting education and practice across multiple institutional roles. His academic background includes: Doctor of Philosophy in Management (Strategy and Technology Management), University of Glasgow, 2025 Master of Science in Business Analytics with Distinction, University of Surrey, 2017 Bachelor of Accountancy, Singapore Management University He is a Chartered Accountant of Singapore with prior industry experience as a consulting data analyst at Singapore's Accountant-General’s Department. Dr. Lee's research centers on AI-driven analytics (AIDA) applications for accounting problem-solving, including fraud detection, financial forecasting, and credit risk analysis. His work explores organizational dynamic capabilities in digital transformation and AI governance frameworks within professional service firms. His publication portfolio (2017-2025) reveals consistent focus on digital transformation across accounting and SME contexts, with recent emphasis on machine learning applications in fraud detection and public transport optimization. The research bridges academic theory with practical industry implementation through numerous case studies. His teaching excellence has been recognized through multiple awards including: Dean’s List for Teaching Excellence (2023-2025) SMU-X Excellent Teacher Award (2023) Howard Teall Award for Innovation in Accounting Education (2023) Wharton-QS Reimagine Education Digital Readiness Award (2022) While specific doctoral advising isn't documented, Dr. Lee actively mentors students through SMU-X experiential projects and industry collaborations. His industry partnerships with ISCA and media contributions to The Business Times demonstrate practical knowledge transfer beyond academia. He holds leadership positions including Director of Student Matters, SMU-X Academic Champion, and member of ISCA's AI Taskforce Sub-Committee on Policy and Regulation, where he shapes professional standards for AI implementation in Singapore's accounting sector.
