Kelly LyonsView profile
Professor
Professor Kelly Lyons is a Professor at the Faculty of Information at the University of Toronto, cross-appointed to the Department of Computer Science. Her research focuses on service science, knowledge mobilization, social media, and data-driven innovation. Prior to academia, she held roles at IBM Toronto Lab's Centre for Advanced Studies. She has secured extensive funding from NSERC, IBM, and industry partnerships, and has advised numerous graduate students. Her work bridges interdisciplinary collaboration, emphasizing AI governance, digital economy impacts, and fostering Women in Technology initiatives. Research interests include the application of social platforms in service systems, data science for knowledge translation, and the societal implications of AI. Key projects involve analyzing gender dynamics in user reviews, open-source software structures, and pandemic-driven innovation trends. Her grants span data science, healthcare analytics, and smart city technologies. Publications span empirical studies on GitHub collaboration, AI governance frameworks, and biomedical knowledge systems. She received the Best Paper Award for 'The Effect of Collaborative Games on Group Work' (2015). Her teaching emphasizes service systems design and project management, with a focus on practical, interdisciplinary learning. Active in scholarly service, she chairs the Consortium for Software Engineering Research and serves on ACM-W's Executive Council. Collaborations include cross-institutional projects with University College London and UCL on AI governance frameworks. Her work extends to promoting STEM education and diversity in tech.








