Hajo A. ReijersView profile
Professor
Hajo A. Reijers is a Professor at the University of Utrecht, Netherlands, with a former affiliation at Vrije Universiteit Amsterdam. His research focuses on Business Process Management (BPM), Process Mining, and Robotic Process Automation (RPA), emphasizing practical applications in healthcare, organizational processes, and human-computer interaction. He contributes to developing tools like SWORD for detecting workarounds and DEUCE for auditing electronic health records. His work spans algorithm development for process discovery, predictive analytics, and optimization techniques. Key areas include analyzing event logs, modeling workplace behavior, and enhancing process transparency. Reijers collaborates extensively with industry partners, addressing challenges in process automation, employee acceptance of AI, and ethical monitoring. His contributions to conferences like BPM, CAiSE, and ICIS highlight interdisciplinary approaches, combining computer science with organizational studies. Notable projects include frameworks for task mining, reinforcement learning in care processes, and pattern recognition in government transparency assessments. Research initiatives often involve cross-disciplinary teams, exploring topics like workplace well-being through process mining, decision-making support systems, and overcoming barriers to BPM adoption. His work bridges theoretical advancements with real-world impact, influencing both academic discourse and practical business solutions.








