Hadi MahmoudzadehView profile
Lecturer
Hadi Mahmoudzadeh serves as a Lecturer in the Department of Industrial Engineering at Yeditepe University's Faculty of Engineering since 2023, following prior research assistant positions at Koç University (2018) and Urmia University (2013). His academic credentials include: PhD in Industrial Engineering, Koç University (2018-2022), thesis: "Strategic customer behavior in service systems: Externalities, risk sensitivity and heterogeneity" Master's Degree in Industrial Engineering, Urmia University (2013-2015) Bachelor's Degree in Industrial Engineering, Iran University of Arts and Sciences (2009-2013) His research specializes in queueing theory with applications in strategic customer behavior analysis, particularly examining risk sensitivity and heterogeneity in service systems. This work extends to healthcare optimization including facility location modeling, hospital performance improvement, and healthcare network design, frequently incorporating stochastic processes and machine learning methodologies. Publication analysis reveals consistent focus on equilibrium behavior of risk-averse customers in queueing environments, with emerging trends in heterogeneous customer modeling (2023-2024) and healthcare system applications. His work bridges theoretical operations research with practical implementations in service pricing, healthcare infrastructure, and supply chain management. Research funding includes two TÜBİTAK 1001 projects: "Strategic Customer Behavior in Service Systems" (2018-2022) as Scholarship Holder "Data-Driven Production Systems Optimization" (2022-present) as Researcher He teaches Engineering Economics, Decision Analysis, and Mathematical Modeling while serving as Yeditepe University's Erasmus Coordinator since 2024.










