Daniel Sierra Ramos is an Adjunct Professor at IE University, Spain, and Co-Founder of Fitizens, a startup developing AI-driven wearables for physical activity quantification. He has over 6 years of experience as a Lead Data Scientist at Telefónica and Synergic Partners, specializing in AI applications for industries like banking, retail, and telecommunications. His expertise includes machine learning models for customer segmentation, predictive maintenance, and demand forecasting, alongside Big Data and cloud technologies (AWS/Azure). Education: Master in Telecommunication Engineering (Carlos III University, 2015) Master in Multimedia and Communications (Carlos III University, 2015) Bachelor in Telematic Engineering (Carlos III University, 2013) His research focuses on integrating AI into wearable devices and industry-driven data solutions. He trains professionals in AI from technical and business perspectives, emphasizing autonomy in data-centric environments. Active in corporate roles since 2015, he bridges technological innovation with practical business applications.
Erik Bohlin is a Professor at Western University's Ivey Business School in the Business, Economics and Public Policy department. He holds the Ivey Chair in Telecommunication Economics, Policy and Regulation and serves as Editor-in-Chief of Telecommunications Policy . Currently on leave from Chalmers University of Technology, he combines economic theory with telecommunications policy analysis. PhD in Economics of Technology from Chalmers University of Technology (1995) BA in Business Administration and Economics from Stockholm School of Economics (1987) Masters and Bachelor in Theology from Community Chapel College (1984-1985) His research focuses on telecommunications policy, digitalization's socioeconomic impact, broadband regulation, and technology diplomacy. He examines network effects, market entry strategies, and digital infrastructure's role in economic growth. Recent publications analyze 5G regulation, AI's societal impact, digital technology adoption strategies, and broadband's economic effects. These works span telecommunications economics, policy analysis, and technology's macroeconomic influence. Scientific Affiliation : Member of Swedish Royal Academy of Engineering Past Chair of International Telecommunications Society Teaching activities include developing and instructing graduate courses on Digital Strategy and Policy. The Chair receives funding from Ivey Business School, Bell Canada, and TELUS.
Dr. Kenan Arifoglu is an Associate Professor at the UCL School of Management. He previously held a postdoctoral position at the Ross Business School, University of Michigan (2008–2012). His education includes a PhD in Industrial Engineering and Management Sciences from Northwestern University (2012), two MSc degrees from Northwestern University (2008) and Koç University (2007), and a BSc from Koç University (2005). His research focuses on behavioral motivations in healthcare, supply chains, pricing, and entrepreneurial operations. Key projects include analyzing inefficiencies in flu vaccine supply chains and developing frameworks for high-growth startups. His work bridges operations management with practical challenges in healthcare, retail, and entrepreneurship. Recent publications address topics such as luxury brand licensing dynamics, incentive programs in healthcare systems, and the theoretical foundations of lean startup methodologies. These contributions span disciplines like marketing, operations research, and public health, emphasizing cross-sectoral applications. Dr. Arifoglu’s advising and grant activities are not detailed here. He is affiliated with the UCL School of Management and actively contributes to academic discourse through his research and teaching roles.
Tina Dacin is a Professor of Strategy and Organizational Behavior at the Smith School of Business, Queen's University, Canada. She holds the Stephen J.R. Smith Chair and serves as Director of the Community Impact Research Program. Her roles include former Director of the Smith School’s Centre for Social Impact, former University Senate member, and former Chair of the Principal’s Innovation Fund Committee. She co-founded the Community of Social Innovation Chair and holds affiliations with the Academy of Management and Informs. Education: Ph.D. (1993) in Business Administration from the University of Toronto and M.A. in Psychology from the University of New Brunswick. Research focuses on cultural heritage, social innovation/entrepreneurship, strategic alliances, and globalization. Key themes include custodianship, tradition preservation, place-making, and institutional dynamics. Recent work explores craft-based ventures, place-sensitive organizational practices, and institutional renewal in crises like the Detroit water wars. Awards: None explicitly listed, though her chair position reflects academic distinction. Teaching includes courses on global social impact and analytics/ethics policy. Labs/Teams: Leadership in the Community Impact Research Program and the Scotiabank Centre for Customer Analytics.
Prof. Mark Heitmann is a Professor of Marketing & Customer Insight at the University of Hamburg Business School. He holds a visiting appointment at Nova School of Business and Economics. His research focuses on AI-driven marketing strategies, social media analytics, brand equity, and consumer decision-making. He has held academic roles at institutions including the University of St. Gallen and Christian-Albrechts-University in Kiel before joining Hamburg in 2011. Academic Career: Holds a PhD (2004) and post-doctoral Habilitation (2007) from the University of St. Gallen. Visiting researcher at Columbia University and the Max Planck Institute for Human Development. Research Interests: Applications of artificial intelligence in marketing Social media and digital transformation Ethical consumer behavior Brand self-expression and visual design Marketing technology (MarTech) innovations Key Achievements: Over 20 peer-reviewed publications in top journals like Journal of Marketing Research and Harvard Business Review . Award-winning research includes the MSI/H. Paul Root Award and IJRM-EMAC Best Article Award. Active in translating research into scalable commercial solutions through software-as-a-service ventures. Team & Collaborations: Leads a research team including M.Sc. candidates Sammar Rath, Julia Rosada, Maximilian Witte, Tijmen Jansen, Claus Hegmann-Napp, and Magdalena Heynicke. Engages in interdisciplinary projects with industry partners.
Demetris Christodoulou is an Associate Professor in Accounting, Governance and Regulation at the University of Sydney. He holds a BEcon from Piraeus University, an MSc(Fin) from the University of York (UK), and a PhD from Athens University of Economics and Business (AUEB). His research focuses on applying data analytics, econometrics, and visualization techniques to financial analysis, equity valuation, life insurance, and financial advice. He co-directs the PEMA research group, specializing in productivity and performance measurement analytics, and previously led the MEAFA research group (2007–2022). He has collaborated extensively with industry partners including Deloitte and Australian insurers, and developed training programs for over 1,000 executives. His work includes open-source contributions to Stata software and the Graph Workflow platform, alongside $662k in workshop-generated funds supporting academic programs. He has advised multiple PhD students and taught at leading universities globally. Education: BEcon in Economics (Econometrics), Piraeus University MSc in Finance, University of York (UK) PhD in Accounting and Financial Analysis, Athens University of Economics and Business His research interests span financial reporting models, life insurance underwriting strategies, and behavioral finance. Recent projects address dishonesty mitigation in insurance disclosures and the adviser effect on customer disclosures. He has published widely in top journals like the Review of Accounting Studies and Stata Journal , and his work was featured in The Australian for insights on insurance fraud reduction. He maintains international collaborations, including visiting roles at Columbia Business School and the University of Cyprus, and serves on advisory boards for organizations like Behaviour.ai. Publications highlight methodological innovations in econometrics and visualization, with 2025's upcoming Stata Journal paper advancing time-series analysis techniques. His grants include partnerships with industry on longitudinal studies of insured lives, aiming to improve risk modeling and public policy insights.
Arno De Caigny is an Associate Professor at IÉSEG School of Management in France, specializing in Marketing Analytics. He holds a Ph.D. in Sales and Marketing from the University of Lille and Masters in Economics/Mathematics and Finance from Ghent University. His professional experience includes work as a Business Analyst at Deloitte. His primary research interests include customer churn prediction, AI applications in marketing, explainable AI for business, and life event-based marketing. He develops advanced machine learning models for customer behavior prediction and retention strategies. De Caigny's recent publications demonstrate strong focus on developing interpretable machine learning models for business applications, particularly in customer churn prediction and financial decision support. His work increasingly incorporates deep learning and natural language processing techniques.
Prof. Dr. Mirko Kremer is a Professor of Supply Chain Management at the Frankfurt School of Finance & Management since July 2014. Prior to this, he was an Assistant Professor at Pennsylvania State University (2008-2014) and held visiting roles at London Business School, Kellogg School of Management, and INSEAD. He earned a Ph.D. in Business Administration from the University of Mannheim (2008), with prior studies in Business Administration at Mannheim (1999-2003) and Economics at Ruhr-Universität Bochum (1997-1999). Research Focus: Micro-behavioral foundations of supply chains, inventory management, sales forecasting, and service systems. Editorial Roles: Department Editor for Production and Operations Management , Associate Editor for Operations Research . Teaching: Courses in Operations Management, Supply Chain Strategy, and quantitative decision modeling at Frankfurt School, INSEAD, London Business School, and Kellogg School of Management. Research Trends: His work bridges behavioral economics with supply chain operations, emphasizing how human decision-making (e.g., managerial biases, consumer behavior) impacts inventory systems, pricing strategies, and forecasting accuracy. Recent articles focus on diagnostic errors under congestion, strategic sourcing biases, and dynamic pricing experiments.
Daniel Adelman is the Charles I. Clough, Jr. Professor of Operations Management at the University of Chicago Booth School of Business. He joined the faculty in 1997 after completing his PhD in industrial engineering and operations research at Georgia Tech. Adelman is a leading expert in Business Analytics and Management Analytics, helping companies deploy data and decision analysis to build world-class strategic and tactical management capabilities. Adelman received his PhD in industrial engineering and operations research in 1997, along with a bachelor's degree in industrial engineering and a master's degree in operations research, all from the School of Industrial and Systems Engineering at the Georgia Institute of Technology. Daniel Adelman's research focuses on applying analytical models to solve complex business problems across multiple industries. He has worked with firms from diverse sectors including internet services, chemical distribution, airlines, third party logistics, fiber-optics manufacturing, semiconductor manufacturing, oil, and healthcare. His research integrates real-world data with analytical models to bring structure and discipline to decision and control processes, enabling firms to achieve higher profits with lower risk. Adelman's recent work has concentrated heavily on healthcare analytics, where he leads the Healthcare Analytics Laboratory at Chicago Booth. This lab works with teams of doctoral and MBA students on projects with major healthcare institutions to optimize clinical, operational, and financial outcomes. His research spans foundational operations research including approximate dynamic programming, inventory theory/supply chain management, and revenue management/pricing optimization, as well as examining the linkage between operational performance metrics and financial performance of firms. Adelman's publications show a clear trend toward increasing focus on healthcare applications while maintaining strong theoretical foundations in operations research. His earlier work focused more on general operations management problems like inventory control and supply chain optimization, while his recent publications demonstrate a strategic shift toward healthcare analytics, particularly examining surgical team dynamics, hospital performance metrics, and resource allocation during public health emergencies like the COVID-19 pandemic. George B. Dantzig Prize (1998) for the best dissertation in operations research and management sciences that is innovative and relevant to practice Adelman regularly advises doctoral and MBA students through the Healthcare Analytics Laboratory at Chicago Booth. He has served as Associate Editor for Management Science, currently serves as Associate Editor for Manufacturing and Service Operations Management, and is the Area Editor for Operations and Supply Chain at Operations Research. His industry collaborations include significant projects with Akamai on internet pricing, with GE Global Research Labs on the electricity smart grid, with BP on gasoline supply contract portfolio optimization, and with Symantec on software release planning. Adelman leads the Healthcare Analytics Laboratory at Chicago Booth, which brings together interdisciplinary teams of doctoral and MBA students to work on a portfolio of projects with major healthcare institutions. The lab focuses on optimizing clinical, operational, and financial outcomes through advanced analytics and decision modeling.
Eva Ascarza is a Professor of Business Administration in the Marketing Unit at Harvard Business School (HBS) . She co-founded the Customer Intelligence Lab at HBS's D 3 Institute, focusing on responsible and effective customer data utilization. Research Interests include: Customer retention and churn analysis Algorithmic bias in marketing AI Field experimentation (A/B testing) for targeting optimization Customer lifetime value (CLV) modeling Dynamic personalization strategies Scientific Awards and Recognitions: 2023 Weitz-Winer-O'Dell Award (winner) 2022 Paul E. Green Award (PNAS publication) 2020 Marketing Science Institute (MSI) Scholar 2019 Erin Anderson Award for Emerging Female Scholar 2018 Paul E. Green Award (JMR publication) 2014 Frank M. Bass Outstanding Dissertation Award Her articles demonstrate cutting-edge applications of statistical modeling , Bayesian methods , and fair AI frameworks in modern marketing challenges.
Max V. Birk is an Associate Professor at Eindhoven University of Technology (TU/e), affiliated with the Human-Technology Interaction group in the School of Industrial Engineering and Innovation Sciences. He holds a secondary appointment as EAISI Health Associate Professor. His interdisciplinary research focuses on game-based design strategies, digital health, and motivational interface design, with contributions to games user research, eSports, and interactive experience tools. Birk earned a Psychology degree from the University of Trier (2012) and a Computer Science PhD from the University of Saskatchewan (2018), focusing on avatar customization for health engagement. Research Contributions: Birk’s work spans player experience, behavioral data analysis, and game-based digital biomarkers for stress. He leads the NWO Veni-funded project on game-based biomarkers for acute/chronic stress. His research has been published in top HCI venues like CHI and ACM Transactions on CHI. Organized global workshops and co-chaired CHI PLAY 2020/2021 Collaborations with Tencent, AlienTrap, and global game developers Editorial roles at JMIR Mental Health Awards & Honors: 2023 TU/e Young Researcher Award 2022 Best MSc Teacher Industrial Design NWO Veni Grant (2020) Multiple ACM awards and recognitions Academic Leadership: Vice-chair of Eindhoven Young Academy of Engineering Board member of EWUU Centre for Unusual Collaboration Member of De Jonge Akademie (KNAW) Teaching: Courses include 'Digital Tools & Human Wellbeing', 'Human Factors', and 'Social Media & Online Life'.
Anocha Aribarg is a Professor of Marketing and Area Chair of Marketing at the Ross School of Business, University of Michigan, with additional faculty affiliation at the Center for Southeast Asian Studies (CSEAS). Her interdisciplinary research bridges psychological theory, consumer behavior, and advanced statistical modeling to address complex marketing challenges. Education: PhD in Marketing, University of Wisconsin, 2004 MBA, University of Wisconsin-Milwaukee, 1998 BS in Statistics, Chulalongkorn University, Thailand, 1994 Research Focus: Prof. Aribarg investigates cognitive processes in consumer decision-making, specializing in individual/joint choice dynamics, product search behaviors, and responses to marketing stimuli. Her methodology integrates Bayesian econometrics with physiological measures (eye tracking, skin conductance) and multi-method experimental designs to uncover hidden decision mechanisms. Publication Trends: Her 14 recent publications (2009-2024) reveal consistent innovation in choice modeling, with increasing emphasis on attention dynamics (2020), moral psychology in aesthetics (2022), and high-frequency service data integration (2023). Work appears predominantly in Marketing Science Journal of Marketing Research, and Psychological Science, demonstrating methodological rigor across consumer behavior, advertising, and service contexts. Academic Service: She serves as Associate Editor for Marketing Science, Journal of Marketing, and Journal of Marketing Research, while contributing to the Journal of Retailing editorial board. Teaching: Prof. Aribarg delivers graduate-level courses in Marketing Research and Analytics and Predictive Analytics at Ross, emphasizing data-driven decision frameworks.
Dhruv Jain is an Assistant Professor in the Computer Science and Engineering Department at the University of Michigan , with affiliations in the School of Information and Michigan Medicine . He leads the Soundability Lab , focusing on transforming hearing into a programmable interface through human-centered AI systems. PhD from University of Washington MS from MIT Media Lab Formerly worked at Microsoft Research, Google, and Apple Research Interests intersect Human-Computer Interaction (HCI) , Audio AI , Accessibility , and Hearing Health . His work develops systems like SoundWatch (smartwatch-based sound awareness) and HomeSound (IoT sound visualization) to expand auditory access for DHH individuals and other domains. Recent Publications (2023–2025) span top venues like CHI , ASSETS , and ICMI , with trends including generative AI for real-time captioning , adaptive soundscapes , and clinical communication tools . SIGCHI Outstanding Dissertation Award (2023) William Chan Memorial Dissertation Award (2023) Best Poster Award at ASSETS 2024 Google Academic Research Award (2024) NIH Grant ($450k, 2023) William Demant Foundation Grant ($740k, 2025) Teaching includes Accessible Computing (undergraduate) and Advanced Accessibility (graduate), alongside global DIY workshops in five countries. The Soundability Lab collaborates with neuroscientists, clinicians, and Deaf scholars to create deployable systems like clinical communication tools now at Michigan Medicine and features integrated into Apple devices.
**Dr. JIN Chen** is an **Associate Professor** in the **Department of Information Systems and Analytics** at the **National University of Singapore (NUS) School of Computing**. He holds a PhD in Industrial Engineering and Management Science from Northwestern University (U.S.) and joined NUS in 2018 after postdoctoral work at the Wharton School, University of Pennsylvania. His research focuses on **online platforms**, **information systems operations**, and **digital transformation**, with a particular interest in addressing challenges like fake information dissemination and platform competition. His work bridges **operations management** and **information systems**, emphasizing practical applications in e-commerce and fintech. **Education**: B.Sc. (Shanghai Jiao Tong University) M.Sc. & Ph.D. (Northwestern University, U.S.) **Research Interests**: Platform design and competition Information bundling and pricing strategies Consumer search behavior Right-to-repair policies and environmental impacts **Awards & Recognition** (selected): Finalist, MSOM Service Management SIG Best Paper Award (2024) Nomination for NUS Young Researcher Award (2022–2024) Winner, INFORMS ENRE Young Researcher Prize (2022) Teaching Excellence Awards (2021–2023) **Key Projects**: Optimal information structure design to combat fake orders/reviews Environmental and welfare implications of right-to-repair laws Strategic bundling and pricing in multi-service platforms
Dr. Chandranath Adak is an Assistant Professor at the Department of Computer Science and Engineering, Indian Institute of Technology Patna (IIT Patna), and concurrently serves as a Visiting Fellow at the School of Computer Science, University of Technology Sydney (UTS), Australia. He holds a Ph.D. in Analytics from UTS (2019) and previously served as an Assistant Professor at Indian Institute of Information Technology Lucknow (IIITL) and the Centre for Data Science at JIS Institute of Advanced Studies, Kolkata. Education: Ph.D. (Analytics), University of Technology Sydney (2019) M.Tech., Computer Science and Engineering, University of Kalyani (2014) B.Tech., Computer Science and Engineering, West Bengal University of Technology (2012) Research Interests: His work spans Computer Vision, Deep Learning, Reinforcement Learning, Document Image Analysis, and AI-driven solutions for healthcare, forensics, and industrial automation. He has pioneered methods in biomarker detection using electrochemical sensors combined with ML models, handwriting analysis for educational and forensic applications, and anomaly detection in industrial systems. His research bridges theoretical advances with real-world applications, such as medical diagnostics and quality control systems. Publications: His recent work includes innovations in biosensor-based medical diagnostics, handwriting evaluation systems, and transformer networks for historical document analysis. These contributions reflect a focus on interdisciplinary applications of AI across healthcare, cultural heritage preservation, and industrial automation. Awards: Start-up Research Grant, SERB, India (2022) Dr. Kalam Doctoral Scholarship, UTS (2018) IEEE CIS Graduate Student Research Grant (2017) Senior Member, IEEE (2024) Teaching & Supervision: Taught courses at UTS including 'Introduction to Data Analytics' and supervised research in machine learning and computer vision. His mentorship emphasizes hands-on experience with AI tools and real-world problem-solving. Labs & Teams: Engaged in collaborative projects at UTS's CIBCI Centre and Griffith University's IIIS, focusing on computational intelligence and sensor-driven AI systems.
