Polyxeni VasilakopoulouView profile
Professor
Polyxeni Vasilakopoulou is a Professor at the Department of Information Systems, University of Agder. She holds a PhD from the National Technical University of Athens and MSc from Columbia University. Her research focuses on ICT-enabled interventions, digital infrastructure governance, and data-driven value creation. She leads research groups including CeDiT (Centre for Digital Transformation) and Human-Centered AI (HCAI). Education: PhD, Industrial Management & Operational Research (2012), National Technical University of Athens MSc, Industrial Engineering & Operations Research (1997), Columbia University Engineering Diploma (1995), Technical University of Crete Research Themes: (1) Dynamics of digital infrastructures, (2) Digitalization of work processes, (3) Design-oriented studies with user-centric focus. Key focus on data-driven value creation and control dynamics. Recent work addresses AI ethics, human-AI collaboration in public services, and responsible AI frameworks. Teaching includes undergraduate courses on Digital Interaction Design, IS Project Management, and graduate-level IS research methods. Contributes to national PhD programs in eHealth and Information Systems theories. Her publications span leading journals like Communications of the AIS and Information and Organization , with recent emphasis on AI accountability, transparency, and societal impacts. Active in research communities through editorial roles in Scandinavian Journal of Information Systems and conference program committees. Consulting background (1997-2009) in operations optimization and decision support systems for banking sectors provides practical grounding to her academic work.





