Yao Yao

Dr. Yao Yao is an Assistant Professor in the Human Resources and Management Area at McMaster University's DeGroote School of Business. Her research examines the impact of digitalization on professional work structures, including online labor platforms, AI-driven HRM transformations, and worker collectives. She holds a Ph.D. in Industrial Relations from the University of Toronto, with additional studies at the London School of Economics and Renmin University of China.

Research Focus: Dr. Yao investigates tensions between digital innovations (e.g., Uber-like platforms for legal services) and traditional professional norms. Her work explores how workers adapt to identity fragmentation in gig economies and the evolving role of unions in technological landscapes. Key themes include algorithmic management, professional ethics in digital spaces, and collective bargaining in platform economies.

Publications: Her articles in journals like the British Journal of Industrial Relations consistently analyze labor dynamics in digital contexts, with recurring emphasis on earnings disparities, identity negotiation, and cross-cultural union strategies across 2021-2025.

Awards:

• Labour and Employment Relations Association (LERA) Award
• Canadian Industrial Relations Association (CIRA) Award