Shaun West

Shaun West is a Professor at the Lucerne School of Engineering and Architecture (HSLU), specializing in Product-Service Systems and Servitization. He holds roles as lecturer and researcher within the Institute of Innovation and Technology Management (IIT). His work bridges theory and practice in industrial services, focusing on digital transformation, lifecycle management, and value co-creation in manufacturing ecosystems.

Education: Holds a background from Imperial College London (1994), with extensive industry experience at AEA Technology/ETSU and National Power before academia.

Research Interests: Servitization strategies, IoT-enabled services, digital twins, outcome-based contracts, lifecycle management of PSS, and ecosystem innovation. His work emphasizes translating theory into practical solutions for manufacturing firms.

Key Projects: Leads initiatives like Horizon Europe's WILSON project, ReRe circular sourcing research, and Data-to-Action frameworks. Notable contributions include co-creating value propositions via digital twins and optimizing field service operations through data analytics.

Awards: Recognized with 'Best new business model' (2015), finalist in 'Most Innovative Supply Chain Strategy' (2017), and contributions to top innovative firms awards. His work on smart services and servitization frameworks has gained industry acclaim.

Grants & Collaborations: Involved in EU-funded projects (e.g., Horizon Europe) and industry partnerships. His research often involves collaborative efforts with firms like Sulzer Turbo Services, ABB, and SMEs to implement PSS solutions.

Labs/Teams: Active in HSLU's innovation labs focusing on digital servitization, leading teams in service design thinking and ecosystem mapping methodologies. Contributes to global conferences like the Smart Services Summit and servitization conferences.