Randy Drenth

Randy Drenth is a Lecturer at Kalaidos University of Applied Sciences, specializing in Operations Management and Strategic Management. He combines his academic work with a leadership role as Head of Logistics at Swisscom, Switzerland's largest ICT provider, where he oversees distribution and logistics strategies.

• Education: PhD, M.Sc., BA, CEMS-MIM
• Fields of Expertise: Operations, Supply Chain, Value Chain Management

His research focuses on customer interaction in the digital age, particularly optimizing customer effort in ICT purchasing. Publications include the book Strategie für Industrie 4.0 (2017) and the article Competencies for Supply Chain Managers (2007). He has lectured in English and multiple European languages, supervised over 120 master's theses, and worked across the Netherlands, Belgium, Italy, and Switzerland.