Pnina Soffer

Pnina Soffer is a Professor at the University of Haifa. She specializes in Business Process Management (BPM), Process Mining, and Information Systems. Her research focuses on process-aware systems, data impact analysis, and decision support mechanisms. She has contributed to advancing techniques for analyzing business processes, including workarounds detection, data inaccuracy mitigation, and process model quality improvement.

Her work integrates interdisciplinary approaches, combining computer science with organizational behavior and healthcare informatics. She frequently collaborates with leading researchers in BPM and process mining, contributing to conferences like CAiSE and BPMDS. Her recent efforts emphasize the intersection of process mining with cybersecurity and human factors, exploring how cyber risks propagate through business processes and how facial expressions can predict task performance in process mining tasks.

Key research areas include conceptual modeling, event log analysis, and the application of database principles to normalize process logs. Her work aims to bridge theoretical frameworks with practical applications, such as improving clinical decision support systems through layered guideline models and enhancing process robustness against data inaccuracies.