Pernille Berg Lassen

Pernille Berg Lassen is a PhD Fellow at Aalborg University's Department of Politics and Society, Faculty of Social Sciences and Humanities, researching AI's transformation of public administration work and professional expertise.

Education:

• Master of Arts in Cognitive Semiotics, Aarhus University (2021)
• Bachelor of Science in Cognitive Science, Aarhus University (2019)

Her research examines how AI reshapes discretionary decision-making in public sector organizations, analyzing tensions between algorithmic systems and human judgment. Using mixed methods including ethnographic fieldwork and machine learning analysis, she investigates expertise reconfiguration, responsibility allocation, and the sociological dimensions of digital transformation in administrative contexts.

Recent publications explore machine learning's role in enacting administrative expertise and datafication processes, revealing how AI tools simultaneously constrain and enable professional discretion while altering organizational power structures in public services.

She supervises student projects in the Bachelor's Innovation and Digitalization program and Master's IT-management program, focusing on technology-organization interactions and emerging governance challenges.