About
Professor Nan Jiang is a Professor and Head of the Department of Computing and Informatics at Bournemouth University (BU), where he has been a faculty member since 2010. He leads research and teaching in Human-Computer Interaction (HCI), digital health, and usability engineering. He co-founded the Bournemouth University Human-Computer Interaction (BUCHI) research group in 2012, contributing significantly to the university’s research excellence in REF 2021.
- MSc in Advanced Methods, Queen Mary, University of London (2002)
- PhD in Web Usability, Queen Mary, University of London (2009)
His research focuses on data-driven usability evaluation, with recent emphasis on digital health applications, explainable AI (XAI), and accessible technologies. He investigates how user interactions can be optimized for health services on mobile devices, particularly for chronic conditions like multiple sclerosis and mental health. His work bridges technical innovation with user-centered design principles.
The 15 most recent publications reflect a strong trend in human-AI interaction, digital health interventions, and accessibility. Key themes include trust calibration in AI systems, co-design of health technologies, and the development of assistive tools using smartphone sensors. His research spans both technical AI modeling and deep user experience evaluation.
- Active reviewer for top HCI conferences and journals
- Reviewer for UKRI research councils and SBRI
- External Examiner at Kingston University and University of East London
- Member of W3C China
- Former public expert for W3C HTML Working Group
Professor Jiang has secured significant research funding from the European Commission (H2020), ERDF, HEIF, and Innovate UK. He has supervised six PhD students to completion and continues to mentor graduate researchers. He has led major projects such as the FACETS digital toolkit for MS patients and Authentibility Pass for accessible authentication. He also contributes to public engagement through workshops and media appearances on digital addiction and CAPTCHA design.
He co-founded and co-chaired the HCI Research Group at BU from 2015 to 2023 and has led initiatives in gamified learning, e-recruitment modeling, and intelligent interfaces. His team, often collaborating with Dr. Huseyin Dogan and Dr. Shamal Faily, focuses on real-world applications of HCI in healthcare, security, and social computing.
