Michelle Fromage

Dr. Michelle Fromage is an Associate Professor in Consultation Skills at the Norwich Medical School, University of East Anglia. She specializes in clinical communication and medical education, focusing on empathy, patient-centered care, and innovative teaching methods. Her roles include training undergraduate and postgraduate medical students, as well as facilitating experiential learning for clinicians. She earned a BSc in Psychosocial Science and a PhD in Clinical Communication from UEA, and is pursuing a CMI-accredited coaching qualification.

Education:

• Bachelor of Science in Psychosocial Science, University of East Anglia (2006)
• PhD in Clinical Communication, University of East Anglia (2014)

Research Interests: Longitudinal impact of consultation skills training, empathy in healthcare, medical student development, and reflective practice. She emphasizes experiential teaching with simulated patients and small-group feedback sessions.

Professional Activities:

• Co-Editor for the Association for the Study of Medical Education Annual Scholarship Meeting (2024)
• Participant in the Stoneygate Centre for Empathic Healthcare Conference (2023)
• Contributor to international healthcare communication conferences

Labs/Teams: Consultation Skills Theme within Norwich Medical School, coordinating remediation clinics for student support.